Bridging the gap between high-tech software and human users, mobile applications have become a crucial part of our daily lives. They offer a gateway to a host of useful tasks, from web surfing, banking, gaming, photography to thousands of other incredible digital solutions. However, just like any other technology, they can malfunction. One of the commonest is app crashes that are frustrating when you need to use critical applications on your Android phone. Henceforth, this comprehensive guide will walk you through various strategies on how to resolve app crashes on your Android phone.
#1: Restart Your Android Phone
The easiest and quickest way to tackle the app crash is to restart your Android phone. The reason being, it clears the device’s internal memory and closes any apps that may be running in the background. Here are the steps to restart your Android phone:
– Press and hold the power button on your Android device.
– On the on-screen menu, click on the “Restart” or “Power Off and Restart” option.
– The device will switch off and then reboot.
– Open the problematic app and check whether it’s still crashing.
#2: Check for App Or System Updates
Crashes can occur from bugs within the system or app. Developers regularly release updates to patch potential bugs. Therefore, always ensure that you have the latest app version to benefit from these bug fixes.
For app updates, follow these steps:
– Open the Google Play Store app on your device.
– Tap on the three horizontal lines (Menu button) located on the top-left corner.
– Select “My apps & games”.
– If the problematic app has an available update, it will be listed here with an “Update” button. Tap on it to upgrade.
For system updates, proceed as follows:
– Open your Android phone’s Settings app.
– Scroll down and tap on “System”, then select “Advanced”.
– Tap on “System Update”. If any updates are available, follow the on-screen prompts to install them.
#3: Clear Cache and Data
Sometimes app crashes can be a result of corrupted or overload cache data, making the app unstable. Here’s how to clear cache and data:
– Open your Android phone’s Settings app.
– Tap on “Apps” or “Application manager”
– Scroll down to find the troubling app and select it.
– Next, tap on “Storage”, then click on “Clear Cache”. If the problem persists, click on “Clear Data”.
Take note that clearing data will delete any saved data within the app like login details, settings preferences, game scores, among others.
#4: Uninstall and Reinstall the App
If the app continues crashing, consider reinstalling it. Reinstallation means you are putting a fresh copy of the app on your phone, and it can solve any installing errors or outdated version problems.
Here’s the process:
– Go to your Android phone’s Settings app.
– Tap on “Apps” or “Application manager”
– Scroll down to identify the problematic app, then tap on it.
– Click on “Uninstall”, confirm the uninstallation process
– Head to Google Play Store, search for the app, and install it again.
#5: Check App Permissions
At times, an app will crash because it’s been denied the necessary permissions. Always verify that the app has the appropriate permissions.
– Navigate your Android phone’s Settings app.
– Click “Apps” or “Application manager”.
– Find the app and select it.
– Under “App settings”, tap on “Permissions”
– Ensure the app has all the necessary permissions. If not, toggle on the button besides the required permission.
#6: Disable Apps Running in the Background
Background apps can cause your phone to slow down or crash as they take up system resources. To close these apps:
– Access the “Recent Applications” menu by tapping on the square button at the bottom of your screen.
– Scroll through the list and swipe away the apps you want to close.
#7: Factory Reset
When all the above steps fail, a factory reset might be your only solution. Remember, this method will erase all data on your phone. Thus, always backup your vital data before commencing the process.
– Navigate to your Android phone’s Settings app.
– Scroll down and click on “System”
– Tap “Reset”, then select “Factory data reset”.
– Follow the on-screen instructions to complete the process.
In conclusion, app crashes can be extremely inconvenient but most are fairly simple to fix with a little troubleshooting. This guide provides you with comprehensive solutions to get your problematic Android apps back on track. With a bit of tech sense, patience, and the steps above, quickly navigate around the temporary hitches and enjoy using your Android apps.
